Need a hand?
Have a question about JookJunt, trouble playing, or an issue with your merch order? Get in touch and tell us what’s happening.
Let’s get it sorted.
Email us with a short description of what you need help with.
Email supportOr write to chris.neese@gmail.com.
App & game help
To help us understand the problem, include:
- Whether you’re using the app or website.
- Your device and app version or browser.
- What you were doing and what happened.
- The error message or a screenshot, if available.
Orders & merch
For order status, delivery questions, changes, or an issue with your shirt, email us with:
- Your order number, if available.
- The email address used for the order.
- A description of your question or issue.
Common questions
The website or game isn’t loading. What should I try?
Refresh the page and check your internet connection. If the problem continues, try another browser and email us the page address, device, browser, and any error message you see.
Can I change or cancel my order?
Email us with your order number and the change you’d like to make. We’ll check the order’s status and let you know what’s possible.
How do I report a damaged or incorrect item?
Send your order number, a description of the issue, and a photo of the item to our support email so we can review it with you.
How do I ask about my personal information?
Email us with your privacy question or request. You can also read our website Privacy Policy for information about data handled by this site.